Account manager – bingham Farms, MI

Productions Plus is seeking an experienced, highly organized Automotive Account Manager to join our team. This role plays a critical part in cultivating and advancing relationships with key automotive clients, business partners, and talent while ensuring the successful execution of experiential marketing programs, auto shows, and brand activations.

We are looking for someone with a strong client services background who is an excellent communicator, highly organized, and a natural problem solver. The ideal candidate is proactive, anticipates needs before they become issues, and has strong experience managing and developing employees and field talent.

What You’ll Do

• Embrace and exemplify Productions Plus’ core values by being Passionate, Professional, Leading, Unique, and Stellar in every facet of your work.
• Partner directly with one or more automotive brands to provide turnkey project management, including auto show, event, experiential, and activation staffing.
• Build, strengthen, and maintain relationships with client teams, agency partners, vendors, and other direct business partners.
• Serve as a trusted client services partner by communicating proactively, anticipating needs, and providing solutions to challenges as they arise.
• Develop and sustain strong relationships with Product Specialists and other talent by monitoring performance, skill set, professionalism, and aptitude for their roles year over year.
• Provide strong day-to-day talent management, including coaching, performance feedback, issue resolution, and ongoing development.
• Prepare and present account proposals, program recommendations, budgets, and scopes of work for existing programs while identifying opportunities for year-over-year account growth.
• Collaborate with the account team to plan all aspects of assigned programs, including Product Specialist auditions, placement, training, wardrobe selection, scheduling, and team management.
• Manage each activation from an execution standpoint, ensuring staffing plans, logistics, communication, and operational details are finalized prior to launch.
• Maintain a comprehensive understanding of program scope and ensure assigned programs are managed within approved budgets.
• Monitor program financials and work proactively to identify potential budget concerns, efficiencies, or opportunities.
• Partner closely with internal departments, including Human Resources, Payroll, Recruiting, Training, Wardrobe, Finance, and Operations, to ensure execution excellence.
• Work closely with the Senior Group Director to ensure client expectations, timelines, deliverables, and financial objectives remain on track.
• Provide clear and timely communication regarding program progress, challenges, staffing needs, and client expectations.
• Identify potential challenges early, develop practical solutions, and take ownership of follow-through.
• Support program activation as needed to oversee team performance, troubleshoot challenges, maintain client relationships, and ensure successful execution.
• Travel as required to support client programs, auto shows, training sessions, events, and activations.

What We’re Looking For

• Experience in client services, account management, experiential marketing, auto shows, events, staffing, or a related field.
• Strong client-service orientation with the ability to build trust and maintain long-term relationships.
• Excellent written and verbal communication skills.
• Highly organized with strong attention to detail and the ability to manage multiple priorities simultaneously.
• A proactive mindset with the ability to anticipate needs, identify potential issues, and develop solutions before problems escalate.
• Strong problem-solving and decision-making skills.
• Demonstrated experience managing, coaching, and developing employees, talent, or field teams.
• Ability to handle employee relations and performance concerns professionally and consistently.
• Strong project management skills with the ability to manage multiple programs, deadlines, and priorities.
• Experience managing program budgets, proposals, scopes of work, and financial performance.
• Ability to remain composed and solutions-focused in a fast-paced, deadline-driven environment.
• A collaborative mindset and demonstrated ability to work effectively across multiple departments.
• Proficiency with Microsoft Office, including Excel, PowerPoint, Word, and Outlook.
• Ability and willingness to travel, including occasional evenings and weekends based on client and program needs.

Preferred Qualifications

• Previous experience supporting an experiential marketing account.
• Experience managing large-scale events, experiential programs, and/or distributed field teams.
• Experience overseeing annual client budgets approaching or exceeding $1 million.
• Knowledge of automotive Product Specialist, Brand Ambassador, and event staffing programs.

Why Join Us?
At Productions Plus, we believe in nurturing our employees’ growth and development. You’ll be part of a forward-thinking team that values innovation, inclusivity, and a positive workplace culture. We offer competitive compensation, benefits, and opportunities for career advancement.

EEO Statement

Productions Plus is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

What We Offer: