Account Coordinator, Engagement Marketing

Reporting to: Group Manager

 

Position Summary:  Driven and service-oriented Account Coordinator. Responsibilities include project management support within the Engagement Marketing department. Acting as day-to-day talent liaison and internally working as administrative support of the Account Manager(s).

The candidate must possess the ability and experience to be immediately effective in their role. Ideal candidates will need minimal training and will have proven prior experience in recruitment, social media networking and administrative support. Ideal candidate can demonstrate an ability for diplomacy and efficacy under pressure and successful compliance with tight/multiple deadlines. A proactive, can-do, teamwork-driven attitude is a must.

Essential functions:

  • Processing payroll
  • Maintaining rosters
  • Assisting with recruitment, job postings and first round screenings
  • Bi-weekly reports to direct manager
  • Clear concise communications with talent
  • Effectively scheduling staff who have experience in the field associated with the event or demo
  • Ensure talent receives all pertinent information for a successful event/demo
  • Workload may include after-hours weekday/weekends and travel
  • Consistently achieves 95%-98% or better execution rate
  • Responsible for payroll reports and submissions bi-monthly
  • Adheres to timelines and deadlines
  • Other applicable duties as assigned

Program Specific Job Functions:

  • Participate in weekly department meetings
  • Provide Client, Group Manager and Account Managers updates weekly on assigned duties
  • Maintain and update associated spreadsheets to track inventory and internal rosters
  • Logistical planning, shipping, and receiving
  • Onboard new users onto the client user platform
  • Assist users with their log in credentials and iPad software issues
  • Host conference calls and meetings to assist talent troubleshooting over video conferencing

Skills and Key Attributes

  • Self-motivation
  • Drive to understand and improve processes and procedures
  • Sense of urgency while maintaining a calm and direct disposition
  • Good sense of humor
  • Ability to collaborate with team members
  • Leads by example
  • Relevant recruitment and social media experience
  • Bachelor’s degree in Business Administration or Marketing preferred but not required
  • Strong communication skills
  • Ability to work with tight deadlines and take over responsibility
  • Confidence, flexibility, structure and organization skills
  • Capacity for teamwork
  • Excellent MS Office (Word/Excel/PPT) skills
  • Some travel may be required

 

ACCOUNTABILITY METRICS:

 

  • 30 Days-
    • Ability to identify quarterly and company goals
    • Navigate through CRM, marketing list, quick campaigns, advance search.
    • Understanding of basic rules of overtime, talent work week and by state labor laws

 

  • 60 Days-
    • Full understanding of the booking procedures
    • Recruitment and Hiring Procedures

 

  • 90 Days-
    • Ability to fluently communicate the job duties and goals within your position
    • Maintain an execution rate of 95%-98%

 

BENEFITS

Excellent Benefits including Health/Dental/Vision Insurance, Life Insurance, Flexible Spending Account (Health & Dependent Care), 401k.

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